Privacy Policy
Who We Are
QL Enterprises ("we," "us," or "our") is an AI automation and business systems company. We build AI automation systems, client acquisition funnels, and business systems for service businesses. Our website is operated by QL Enterprises and this Privacy Policy governs how we collect, use, and protect information submitted through our website and booking forms.
Information We Collect
When you submit a form, book a call, or interact with our website, we may collect the following:
- Full name
- Email address
- Phone number
- Business name
- Website or brokerage profile URL
- Any information you voluntarily provide in open text fields
We also collect non-personal data automatically through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on site.
How We Use Your Information
We use the information you provide to:
- Confirm and manage your scheduled strategy call
- Send appointment reminders and follow-up communications related to your call
- Personalize your call by reviewing your business before we speak
- Communicate with you about our services
- Improve our website and service offerings
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
SMS Communications
By providing your phone number and checking the SMS consent box on our form, you agree to receive text messages from QL Enterprises. These messages may include:
- Appointment confirmations and reminders
- Follow-up messages related to your strategy call or our services
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. For assistance, reply HELP or contact us at the email address listed in Section 9 of this policy.
We do not use your phone number for marketing or promotional SMS without your explicit separate consent.
Email Communications
By submitting your email address through our form, you consent to receiving transactional emails from QL Enterprises, including booking confirmations, reminders, and follow-up messages related to your strategy call.
If you consent to marketing emails, we may also send you information about our services and updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.
Cookies
We use cookies to optimize the experience on our website and understand how visitors interact with our content. By continuing to browse our site, you consent to our use of cookies.
Cookies we may use include:
- Essential cookies required for the website to function
- Analytics cookies that help us understand traffic patterns and user behavior
- Marketing cookies if you arrive from a paid ad or social media platform
You can disable cookies through your browser settings, though some parts of our website may not function correctly if you do.
Third-Party Services
We use the following third-party platforms to operate our business. Each has its own privacy policy:
- GoHighLevel (GHL) — CRM, calendar booking, and form processing
- Retell AI — Voice AI agent infrastructure
- Google Analytics — Website traffic analysis
We are not responsible for the privacy practices of these third-party platforms.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your information, please contact us using the details in Section 9.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Opt out of SMS or email communications at any time
To exercise any of these rights, contact us at: [email protected]
Children's Privacy
Our services are intended for business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
QL Enterprises
Email: [email protected]